A few thoughts after recent people-watching:
Guy sees a car skidding ahead of him. Car then slows down to continue. Guy gets irritated because first driver is so slow, starts to tail-gate. First car slows more (probably because truck is so close behind him).
Guy A hates job. Spends numerous hours trashing it on Facebook and with co-workers. Comes to work one Saturday. After 15 minutes, tells his boss he quits. Goes home and trashes job on Facebook. Guy B has to do both his job and Guy A’s job on Saturday. Gets on Facebook and sees Guy A’s post about how he got even at work and walked out. Guy B flames Guy A. Guy A bans Guy B. Guy A surprised because Guy B always had his back at work.
When I had a job with real responsibilities, I was always a little nervous about returning after a vacation. There was usually some crisis waiting for me. I was reminded of that yesterday when the Health Department made a surprise visit to the deli on the day my team leader was off. Apparently it’s a health hazard to have chickens’ bodily fluids on the floor of a cooler where you store food.
Woman stands in front of a food display talking to someone about buying an object. Gets frustrated when another customer wants what she is blocking. More irritated when employee tries to put something on the shelf. Finishes phone call, grabs what she wants, and leaves.
Man shopping with small child in cart. Child starts crying. Man snaps his fingers in the child’s face to get him to stop crying. Surprised when it doesn’t work. Reprimands the child.
Man says he can’t find hand warmers (inserts for his gloves). Employee explains that they are seasonal, and that the winter stuff is gone and has been replaced by spring merchandise. Man explains that it is not yet spring.
Woman yells at man to come to where shes looking at something. Then woman snaps at man that he is getting the wrong thing. Proceeds to tell man that what he is looking at is not healthy enough for her. Woman seems surprised when man steps aside and lets woman choose the rest of what they are buying.
Driver proceeding along dry road at 20 mph slower than posted speed. Slows further every once in a while. Driver behind appears to be following patiently. First driver suddenly comes to an almost complete stop to make a right turn (onto a road). Second driver honks and swerves around first driver making turn.
Workers arrive to find a snowplow has blocked the entire section by the door while it removes snow from the lot. They are forced to park at the far end of the lot and walk through the new snow. At actual start time, the snow plow moves to a new section, opening up the employee parking.
Employees are allowed 12 unscheduled days off before they are terminated. The days drop off after a rolling 12-month period. Employee keeps track of when a day falls off so he can call in again. Since it is unscheduled, other employees have to pick up the slack.
Employee tells manager that he cannot come to work before 3a because of family obligations. Department is short-staffed. Management schedules him to start at midnight. Tells management he cannot start at midnight. Management does not change schedule. Employee gets marked as late.
Customer leaves cart in middle of aisle while she looks at merchandise. Gets irritated when other customer moves her cart a little while trying to get around.
Kraft tells everyone there is a Velveeta shortage. We do not have a shortage. Kraft sends large quantity of Velveeta after the “shortage”. Extra Velveeta sits on the shelves.
Trash compacter is full one night, so all trash needs to be held until the next morning. When deli trash is taken over, the deli team leader brings the used grease. Management tells her she can’t put that in the compacter, it will leak out. Team leader gets frustrated and pulls cart with grease quickly through the swinging door back onto the floor by the meat department. Jerks cart and grease containers fall over, spilling grease all over the floor behind the meat department. It smells horrendous. Team leader tells employee she has to help clean it up. While employee is working, team leader gets a phone call. Team leader walks away to talk on phone. Employee finishes cleaning up grease for next hour.
Next time, the deli cleans out fryer Monday morning and puts old grease in container in receiving department. It is considered hazardous waste. It is not going to be picked up for several days. It smells horrendous. Back end of store continues to smell like rotting chicken.
Company wants to cut staffing costs. Cuts hours. Complains that floor doesn’t look as good as it used to. Brings in vendors to stock during the day. Vendors are responsible for stocking, not customer service. Company wonders why customers are not giving them the same outstanding customer service reviews they have received in the past.
Can you believe it? I managed to get through without one situation that directly impacted me.