(For the uninitiated – e.g., those living in more civilized parts of the world – Black Friday is the day after Thanksgiving when stores offer their best sales for Christmas. It even existed during the Dark Ages when I was young. The Thanksgiving newspaper was always the largest of the year because it carried the advertisements for the Day-after-Thanksgiving sales. As I recall it was more genteel pushing than tripping and hitting.)
On my first day of work, the manager told me that everyone works on Black Friday. It really didn’t surprise me since the company is on the news every year for its Black Friday mobs (and occasional brawls).
My experiences at my previous job weren’t particularly encouraging. But working in cheese meant that I got the customers after they had been through battle and licking their wounds. The Grinch usually arrived sometime before the end of the shift with his tight shoes and snarl to take up residence until after New Year’s Day.
At 10p on Wednesday, I showed up for work ready to prepare for the sale. Silly me. The sale didn’t start until 2p Thanksgiving afternoon. If we put the merchandise out the night before, the day shift would be fighting off customers all morning. That might be fun to watch.
I was pretty excited. I never shop on Black Friday, and I thought it would be fun to see the crowds. There was even a county deputy there. I got to the back room and the manager said that we were going to be assigned from the break room instead of the hall as usual. It was packed, about two times as many people as usual.
The store director got up to talk. This must be important. We never see him at night. He started out by telling us how disappointing sales have been so far. Way below what they expected.
Our job was to make sure that the store looked good for Friday. They advised us to look around the store to know where the sale items were since people would be asking us all night. Good idea. Except we didn’t have fliers to know what we were looking for.
There really wasn’t a good job that night. We straightened, put things away, and threw away mangled displays. It was a bit like kids cleaning their rooms. No Grinch in sight; he would have been bored.
I straightened men’s jeans. I don’t know what kind of gremlins shop for men’s jeans when the store is busy, but they’re slobs. Must be male gremlins.
I talked to two customers. One wanted to know if it was always that slow on Black Friday. The store they usually shop at back home in Missouri always had at least a couple of fights going on. The other guy wanted to know where we kept the garbage cans. Seriously? Who buys garbage cans at midnight on Thanksgiving? Of course, I hadn’t seen the ad.
The food they provided was amazing. Big aluminum trays of ham and turkey. Mashed potatoes with bacon. Pies and cookies. Soda and water. The Grinch didn’t make it to dinner.
I was sent to stock toys; an indication of how slow it was. I talked to one customer. She wanted a toy from the ad. We were sold out of it. She huffed and said that she was going to Kmart. I didn’t have Kmart’s ad either. Maybe the Grinch was there and she’d find a soul-mate.
I had just unloaded the third pallet of toys when someone came by and said that we weren’t stocking anymore. We were supposed to straighten all of the end-caps before the end of the shift. Ummm. Okay. You took several of us from straightening to stocking. Now we’re going from stocking to straightening.
I decided to straighten the gift baskets, stocking stuffers, etc. It was the best because I got to play with the stuffed animals. Did you know that if you go into Starbucks and order hot chocolate, you have to get it with mocha but you can buy the real thing (no mocha) in a gift collection? How about they now sell foot-long Twix bars for stockings? (My family got cheated. None of us has a stocking that big.) And cheap perfume companies come out with really horrific smells for their holiday scents?
Friday night was equally quiet, but they gave us really good food again. A couple of nights later, they gave us 15% off coupons good for an entire shopping trip because we worked on Thanksgiving. A couple of nights later we got two cakes for our hard work. Two days ago we had pizza and salad for a quarter with no lost time injuries.
I never did see the Grinch. I guess he got held up at my old store.
6 thoughts on “Black Friday and the Arrival of the Grinch”
I’ve never worked in a retail store on Black Friday. Happy about that. The crowds at the NJ shopping malls were insane- I never go.
I agree completely. There is nothing so appealing I want to fight for a parking space over and then get crunched by people.
Nope, very stressful. I am prone to panic attacks so I avoid crowd situations as much as I am able.
A big part of why I like e-commerce and only shop on Tuesday or Wednesday mornings this time of year.
I hate crowds and crowded places, scary.
I agree completely. Working midnights is perfect for me. (and shopping online)