Apologies to Queen. I would have preferred to use Bohemian Rhapsody, but could not find anyway to tie it in. This concert at Wembley is supposed to have been one of the best ever at that stadium.
I always miss the good stuff. I took Friday off to take my daughter to an appointment. Yesterday morning I got to work and discovered that someone had been removed from the schedule. Actually, no one ever disappears the first week they are gone. The name stays but the hours are gone so everyone knows someone left. It’s for people like me who don’t actually pay attention to who works when but will notice when there is a week of empty space next to someone’s name.
The interesting thing about this person is that not soon after she arrived, she became the “heir apparent” to be the next team leader-in-training. I think the team leader is/was anxious to get someone to help with the team, and the employee felt she should be promoted. Pretty much from the day she started, she saw the need to tell the other team members what they should be doing and report those who were not behaving as desired (by her). You may have met people like this.
It appears that her need to correct was finally her undoing when she came up against the team leader. Since the team leader is another person who is never wrong, it was probably a crisis waiting to happen at some point. They got into a huge fight in the deli. In front of the rest of the staff. In front of the customers.
It’s not really that unusual for the team leader to disagree with someone. Loudly. That’s what happens when you have all the answers, but don’t understand all of the questions. In fact, I know of a couple of instances where there have been rather unpleasant exchanges between different people and her. The difference is that this time someone complained to management.
If there’s one thing that management hates, it’s customer complaints. And people fighting rather than working. And people disrupting other people working because it’s hard to interact with customers when you can’t hear them over your co-workers yelling at each other.
So the team leader and the employee were called to the office. (Life there always seems like high school replaying on a continuous loop.) The employee walked out with no job. The team leader walked out with a job but a warning. It’s generally the rule that they don’t get rid of bad leaders, they just send them to the equivalent of Siberia at an undesirable store.
In this case, I think we are just going to have to live with her. Management already knows about her talking about her employees behind their backs. To other team members, not fellow team leaders. They know about her inability to order food correctly. And her inability to get new staff.
There’s a breakdown in logic somewhere along the line. She insists she doesn’t have time to call prospective employees for the first interview. She doesn’t want any of the other team leaders to do it for her. Then she complains about having no staff.
The last time she did interviewing, she saw four people and said she was going to hire three. One started and will probably not stay because she gives him panic attacks by yelling all the time. The second one didn’t pass the background check. I can’t imagine what that person did, but it must have been pretty awful to not make it into the deli. She was sure the third one was destined for management. Lots of deli experience and very enthusiastic about serving customers. There was a delay in his background check. Then he fell into some black hole. I believe he has found another job.
One of the day people who was also “destined to move up” did just that. But not at our store. She’s running a deli at another store. I’m sure she’ll do very well. And be a lot more relaxed.
The woman who moved from afternoons to days did it based on seniority (we do have a union after all). She’s a wonderful woman and works very hard. Unfortunately she also has a significant hearing loss and can’t work on the counter. The team leader neglected to tell her that since she couldn’t work the counter, she would be deep frying chicken parts all day. She might have been able to do dishes part of the time, but the team leader likes that job. It’s one of the few she doesn’t complain about doing.
There are two people who roast chickens. The first has Aspergers and is getting worse daily because the team leader is constantly yelling. The team leader wants to replace him because he’s too slow. The second one has significant health problems and should be out on a long-term disability. The team leader wants to replace her because she calls in sick too much.
The team leader wants to replace them with an employee from another department who has shown interest in transferring to the deli. But he’s only interested on the condition that he will stock, not wait on customers. We need stockers, but she won’t hire anybody she can’t use on the counter and with the chickens. We won’t be getting that guy.
So life goes on over there. The team leader complains about the employees. The employees complain about the team leader. The employees complain about each other. The other departments laugh about the dysfunctional deli.
It probably won’t be long before another one’s gone.